Highlands Health And Rehabilitation Center

3549 NORRISWOOD, Memphis, TN 38111

(901) 325-7820

2Overall Rating★★☆☆☆

For profit - CorporationMedicare and Medicaid

Compare This Facility More in Tennessee

Quality Ratings

Overall

★★☆☆☆2

Health Inspections

★★☆☆☆2

Staffing

★★☆☆☆2

Quality Measures

★★☆☆☆2

Long-stay QM

★★★☆☆3

Short-stay QM

★★☆☆☆2

Facility Details

Licensed Beds180

Avg Residents157

CountyShelby

Sprinkler SystemYes

Chain / SystemCHAMPION CARE

Ownership ChangedNo

Resident CouncilResident

Staffing (hrs/resident/day)

RN Hours0.42

LPN Hours0.95

Aide Hours1.88

Total Nurse Hours3.25

Weekend Nurse Hours2.92

Nursing Turnover50%

RN Turnover30.8%

Penalties & Enforcement

Total Penalties

$305,320

Total Fines

Payment Denials

N/A

Infection Citations

Ownership

Private Equity OwnedRecent Ownership Change

Primary OwnerTHE BAY AT HIGHLANDS HOLDCO LLC

Owner TypePrivate Equity

Chain / OrganizationLANDA, BENJAMIN

Facilities in Chain103

Research note: Studies published in peer-reviewed journals have found that private equity ownership of nursing homes is associated with higher rates of staff turnover, increased use of antipsychotic medications, and worse health outcomes for residents. Families are encouraged to visit in person and ask detailed questions about staffing levels.